FAQ

Shipping

How much is US shipping?

US orders of $99 or more (before tax) ship free with Standard shipping.

Under $99, US shipping is based on weight. One figure ships for $9.95, and a bundle or several figures ships for $14.95 or more. You'll see the exact cost at checkout before you pay.

When will my order ship?

Orders ship from the US. We typically process orders within 1 to 3 business days after payment is confirmed, not counting weekends and US holidays. You'll get tracking when your order ships.

Once shipped, US Standard delivery generally takes 3 to 4 business days. Peak periods and weather can add time.

Do you ship outside the US?

Yes. We ship to Canada, the UK and much of Europe, Japan, Australia, New Zealand, Hong Kong, Israel, Malaysia, Singapore, South Korea and the United Arab Emirates. International rates are shown at checkout. Free shipping is for US orders only.

Customs duties, taxes and fees charged by your country are paid by you. See our Shipping policy for the full country list.

Returns and damaged items

What is your return policy?

You can return new, unused and unopened items in their original packaging within 14 days of delivery. Email info@metatravelers.io with your order number first, and wait for our instructions before you ship anything back.

Discounted and sale items are included, so Holiday Sale purchases can be returned on the same terms.

Return shipping is paid by you unless the item is defective, damaged or not as described. Refunds go to your original payment method, minus any applicable shipping or fees, and usually take 5 to 10 business days to appear.

Pre-orders, custom figures and anything marked Final Sale can't be returned unless they arrive defective or damaged. Full details are in our Refund policy.

What if my order arrives damaged or wrong?

Email info@metatravelers.io with photos and your order number, ideally within 7 days of delivery. We'll arrange a replacement (if available) or a refund, and in many cases we'll cover return shipping. See also The Legendari Guarantee.

The figures

How big are Legendari figures?

Every Legendari figure stands 7 inches tall (17.78 cm) at 1/10 scale, with up to 29 points of articulation. They're made of soft and hard plastics, with premium soft goods and interchangeable parts.

Who makes Legendari?

Legendari figures are original MetaTravelers characters, sculpted and engineered by Four Horsemen Studios.

Can I swap parts between figures?

Yes. Parts are designed to pop and swap within the Legendari line. Our head and weapon packs are made for 7-inch Legendari figures and aren't designed for other toy lines.

Will Wave 1 be restocked?

No. Wave 1 First Edition is the final run, with no restocks. Once a figure sells out, it's gone.

What age are Legendari for?

Legendari figures and accessories are recommended for ages 15 and up, as marked on the box.

As our Terms of Service state: "Action figures contain small parts and are not intended for children under 15 years old."

Bundles and packs

What's in each bundle?

Bundles are made up of the same Wave 1 figures we sell on their own:

  • Alliance of Free Seekers Collection: Quik Jak, Epsylon and Nekzus, plus a holographic foil Legendari Collectors Card
  • Heroes of Mira Prime Collection: Arcturus, Eternal Guard and Prime, plus a mirror-foil Legendari Collectors Card
  • Collectors Favorites: Cyberius Kaine, MeldMaster and Spyte Usurper, plus a premium foil Legendari Collectors Card
  • Elemental Forces Collection: Arcturus, Crimson Enforcer, MeldMaster and Spyte Usurper, plus a Legendari Collectors Card
  • Comic Collector's Bundle: Obsidious, Pale King and Crimson Enforcer, plus Book I: The Fall of Mira Prime (64-page graphic novel, Liam Sharp cover) and a premium Legendari Collectors Card
  • Photographer's Picks Bundle: Arcturus, Eternal Guard and Void Walker
  • Start Your Collection Bundle: Spyte Usurper, MeldMaster and Quik Jak
  • Darkness Villain Bundle: Kael Darkhelm and Obsidious

The Collectors Cards come only in bundles and aren't sold separately.

What's in the Army Builder 3-Pack?

Three figures in the mix you pick: 3 Prime, 2 Prime + 1 Crimson Enforcer, 1 Prime + 2 Crimson Enforcer, or 3 Crimson Enforcer. Each figure comes with its full set of swappable parts. Prime includes a chest plate, wrist guards, shin guards and 4 pairs of hands. Crimson Enforcer includes wrist guards, shin guards and 4 pairs of hands.

Orders and contact

How do I contact you?

Email info@metatravelers.io or use our contact form. Please include your order number if your question is about an order.

Can I change or cancel my order?

Email info@metatravelers.io as soon as possible. Once an order is in production or has shipped, we may not be able to change the address or cancel it.